FAQs
FAQs – Kitchiqo
1. What makes Kitchiqo products different?
Our kitchen tools are designed with innovation and practicality in mind — combining modern style with real functionality to make cooking easier and faster.
2. How long does shipping take?
Orders are processed within 1–2 business days.
Delivery usually takes 7–15 business days, depending on your location.
3. Do you offer international shipping?
Yes! We ship worldwide so you can enjoy Kitchiqo products no matter where you are.
4. Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email to follow your package every step of the way.
5. What if my item arrives damaged or defective?
No worries — contact us at info.kitchiqo@gmail.com, and we’ll replace or refund your item right away.
6. Can I cancel or change my order?
You can request a change or cancellation within 12 hours of placing your order. After that, it may already be processed for shipping.
7. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and other secure online payment options for your convenience.
8. Are Kitchiqo products safe to use?
Yes, all our products are made from high-quality, food-grade materials that meet international safety standards.
9. How do I clean and maintain the products?
Each product comes with specific cleaning instructions, but most of our tools are easy to clean, dishwasher safe, and made for daily use.
10. How can I contact your support team?
Simply email us at info.kitchiqo@gmail.com — our support team usually replies within 16 hours.